Resolved

The issue has now been fully resolved. If this is not the case for you please contact the Computer Service Centre helpdesk.

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Recovering

The issue has been identified and login services are now coming back online.

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Investigating

Following scheduled weekend updates on our Cloud Hosted clusters, we are currently experiencing some server network issues affecting storage, which is causing remote login services to fail for some end users.

We have additional engineering resource urgently addressing these issues and will contact franchisees as soon as these are resolved.

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Began at:

Affected components
  • Acora Hosted Environment