TaxCalc Quarterly Filer: MTD Fetch/ API Issues

TaxCalc look to have resolved the issues they were experiencing with Quarterly Filer for the last few days.

Their support team continue to receive a high volume of calls so you may experience delays if you are trying to contact them.

We would recommend referring to this page on their website for updates on Quarterly Filer before you contact TaxCalc support.

An update from TaxCalc:

We are aware that some users of MTD Quarterly Filer are currently experiencing delays and issues across various areas of the service, including authorisations, data retrieval, report generation and submissions.

Our team is actively investigating this as our highest priority and is working to restore normal service as quickly as possible. We hope to provide a further update and resolve the issue as soon as we can.

If you are currently using MTD Quarterly Filer, please allow additional time for requests to complete. In many cases, processes will continue successfully if you keep the relevant screen open while the request is processed.

As a reminder, there are no filing penalties for the first year of MTD.

For the latest information, please visit our website here, where we will post updates as soon as they become available.

We are currently experiencing higher-than-normal contact volumes, which may result in longer wait times on our phone lines. If your enquiry relates to MTD Quarterly Filer, we recommend checking the website first or contacting us by email where possible.

We sincerely apologise for any inconvenience this may cause and thank you for your patience and understanding while we work to resolve the issue.

Investigation continues. Please note calls into the TaxCalc Support team will be subject to a long delay.

TaxCalc are posting updates on this page.

TaxCalc are currently investigating an issue with the HMRC Fetch/ API around MTD Quarterly Filer.