Recovering

Microsoft services are gradually being restored. We are continuing to monitor the situation and will provide further updates if needed. Thank you for your patience while services return to normal.

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Identified

Microsoft is currently experiencing a network issue affecting access to Microsoft services and third-party applications that rely on Microsoft authentication (SSO).

Current impact

You may experience the following:

Inability to access Microsoft 365 and other Microsoft services. Sign-in failures with applications using Microsoft SSO. Email-delivered MFA verification codes may not arrive. RoboForm may be inaccessible unless you already have an active browser session with a valid authentication token. Learning Management System may be unavailable. Password resets and account recovery may be unavailable.

What should you do?

Avoid repeatedly attempting to sign in or reset passwords. If RoboForm is already working, do not clear your browser cache should you need to re-authenticate, either way do not rely that you can re-access it until microsoft services are restored. Do not expect email-based MFA codes to arrive while the issue persists.

Current status

Acora is aware of the issue. Microsoft is actively investigating and working to restore services.

Further updates

You can check Microsoft's official service status here:

https://status.cloud.microsoft/

We will continue to monitor the situation and provide updates through Sorry App as further information becomes available.

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Began at:

Affected components
  • Microsoft 365